Roof Insurance Claim Help · Dallas-Fort Worth
Max Exteriors handles roof insurance claims across Dallas-Fort Worth for every major homeowners carrier. We document hail and wind damage, meet your adjuster on the roof, file supplements, and complete the roof replacement. Choose your insurance company below for a step-by-step claim guide.
Pick your insurance carrier
State Farm is the largest homeowners insurance carrier in Texas, and Max Exteriors handles State Farm roof claims across Dallas-Fort Worth every week. From the first hail report to your final RCV depreciation check, our team manages the documentation, scope, and supplements so your State Farm roof claim reflects the real damage on your home..
View State Farm guideAllstate insures hundreds of thousands of DFW homes, and Max Exteriors processes Allstate roof claims year-round. We document hail and wind damage to Allstate's standards, meet the Allstate adjuster on-site, and manage supplements so you are not left covering items Allstate should pay for..
View Allstate guideUSAA serves military families across Dallas-Fort Worth, and Max Exteriors is proud to handle USAA roof claims for the active-duty, retired, and veteran homeowners we work with every week. USAA is one of the most claim-friendly carriers in Texas, but the details still matter — and we make sure your USAA roof claim is fully documented..
View USAA guideFarmers Insurance is one of the most common homeowners carriers in Dallas-Fort Worth, and Max Exteriors handles Farmers roof claims every storm season. We document the damage, meet your Farmers adjuster, and make sure supplements get approved for items their initial scope missed..
View Farmers guideLiberty Mutual insures thousands of DFW homes, and Max Exteriors works Liberty Mutual roof claims regularly. We document, scope, and supplement so your Liberty Mutual claim reflects the real damage to your roof..
View Liberty Mutual guideTravelers is a major homeowners carrier across Dallas-Fort Worth, and Max Exteriors processes Travelers roof claims regularly. We handle the documentation, scope, and supplements so your Travelers claim covers what your policy actually owes..
View Travelers guideProgressive home insurance in Texas is typically underwritten through partner carriers (Homesite, ASI, etc.). Max Exteriors handles Progressive-branded roof claims across DFW — we know which underwriter is on your policy and how each one handles roof claims..
View Progressive guideNationwide insures DFW homes through several Texas product lines. Max Exteriors processes Nationwide roof claims regularly — we document, meet the adjuster, and supplement so your Nationwide claim covers what your policy owes..
View Nationwide guideGEICO home insurance in Texas is typically underwritten through partner carriers, most often Homesite. Max Exteriors handles GEICO-branded roof claims across DFW — we identify the underwriter on your policy and manage the entire roof claim..
View GEICO guideAmerican Family Insurance covers homes across Dallas-Fort Worth, and Max Exteriors handles AmFam roof claims with the same documentation-first approach we use for every carrier — meeting your adjuster on the roof and supplementing for what their initial scope misses..
View AmFam guideErie Insurance covers select DFW homeowners, and Max Exteriors handles Erie roof claims with full documentation, adjuster meetings, and supplements as needed — making sure your Erie claim covers what your policy owes..
View Erie guideAuto-Owners Insurance covers homes across DFW through their independent agency network, and Max Exteriors handles Auto-Owners roof claims with the documentation and supplement work needed to make sure your claim is paid in full..
View Auto-Owners guideInsurance claim process
Most DFW roof insurance claims take 4-8 weeks from inspection to final RCV depreciation check. Here's exactly how it works.
We document hail and wind damage with photos and a written report — before you file a claim.
Call your carrier or file in their app. You'll get a claim number and an adjuster assignment within 24-72 hours.
We meet your adjuster on the roof, walk every slope, and provide our scope so nothing is missed.
Carrier sends an approved scope and an ACV check minus your deductible. We file supplements for missed line items.
We complete the work to scope using manufacturer-certified materials and crews.
Carrier releases the recoverable depreciation — your final check restores you to a fully paid-for new roof.
Claim supplements
When the first scope comes back from your carrier, important line items are routinely missed — and we file supplements to recover them. Common DFW supplements include:
Most Texas RCV policies pay in two checks. The first (ACV) is what your roof was worth right before the storm, minus your deductible. The second (RCV / depreciation) is released after the work is completed to scope. We make sure both checks reflect the real cost of your replacement.
Most denials trace back to a single inspection that missed real hail damage, or a misfiled supplement. Max Exteriors offers free second-opinion inspections, can request re-inspections, and refer you to public adjusters or engineering reports when needed.
Where we handle roof insurance claims
Free DFW inspection from a real roofer — not a call center.